INCREASE YOUR REVENUE
Attract new customers, retain current customers, increase spend, change buying patterns & unlock new revenue streams.
Marketing automation, together with powerful PoS &
eCommerce integrated loyalty, rewards, gift card & payment software... dramatically changing how retail & hospitality businesses interact with & increase the lifetime value of their customers.
Increase the lifetime value of your customers
Swarm enables retailers to increase revenues by increasing the life time value of their customers... increasing spend, frequency and attracting new customers.
This is achieved leveraging Point of Sale integrated solutions that Swarm has developed and refined over 13 years.
Swarm has guided leading brands across multiple categories to increase revenues and save costs while improving customer experience and relationships.
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Built to to scale rapidly & handle high volumes
Architected and built to be a transaction processing powerhouse
R 12,5
Billion
TOTAL
TRANSACTION VALUE
R 35
Million
AVERAGE DAILY TRANSACTION VALUE
540
Thousand
AVERAGE
TRANSACTIONS PER DAY
640
a Minute
AVERAGE
TRANSACTIONS PER MINUTE
Make data driven choices
The Swarm Platform integrates directly into your point of sale & eCommerce systems and links your customers with their purchase and basket data, allowing you to get to know who your customers are, while identifying their purchase patterns and preferences. Using our solutions and tools you can run campaigns in a targeted and relevant way to increase customer value and retention.
Trusted by Leading Brands & PoS Providers
PoS integrated payment, rewards and loyalty pioneers since 2008
We believe that brands and retailers should know who their customers are, truly understand their purchase behaviour and preferences in order to better serve them, and as a result, increase revenues and provide a rock solid customer experience.
Why?
Swarm achieves this by putting a point of sale integrated tool in the pockets of your customers, allowing you to learn about and affect their purchase behaviour and patterns, to reward them for that insight through a loyalty and rewards offering, and to build a direct and relevant relationship with them through the device they engage with most, their mobile phone!
How?
Your own carefully considered and tailored consumer engagement and rewards offering, integrated directly into your point of sale system, packed with powerful revenue generating and targeted consumer engagement tools, allowing you to run campaigns and to view the revenue results in real time.
What?
Vouchers
Provide customer service, marketing or reward vouchers to your users, customers, guests, staff, corporate partners etc. via printed vouchers / flyers, SMS, email, through brand partner mobile apps (e.g. insurance or banking apps), social media or included on your event / travel / parking tickets
Get in touch
We have an unshakeable love for what we do, and for building relationships with retailers and brand partners. We're looking forward to connecting with you.
+27210125553
hello @ swarmrewards.io
The Swarm Rewards seamless integration with ESP Salon & Spa software makes this mobile loyalty platform an extension of your ESP system.
Reward loyalty, offer mobile gifting and engage with your clients like never before with your own fully branded loyalty app.
Swarm Rewards & Loyalty is an exceptional product that is affordable to small and medium businesses. They are extremely trustworthy and professional integration partners offering our customers a turnkey solution in the hospitality industry.
Like a hot knife through butter
A smooth and seamless customer experience results in more sales, repeat purchases, bigger basket sizes and new loyal customers.
25%
If implemented correctly, loyalty programs boost revenue from customers who use them by 15-25% annually.*
* Ref.
90%
90% of loyalty program owners reported positive ROI, with the average ROI being 4.8x.*
* Ref.
79%
79% of customers said being able to unlock exclusive benefits made them loyal.*
* Ref.
49%
49 percent of shoppers made impulse buys after receiving a personalized recommendation; 44 percent will become repeat buyers after personalized experiences.*
* Ref.
66%
66% of consumers say the ability to earn rewards changes their spending behavior.*
* Ref.
68%
6 out of 10 consumers involved in loyalty programs have more positive experiences with these brands because they believe their connection transcends the transactional.*
* Ref.
83%
Over 83% of consumers say belonging to a loyalty program influences their decision to buy again from a brand.*
* Ref.
73%
73% say they modify the amount they spend to maximize loyalty program benefits.*
* Ref.
Loyalty & Rewards
Where it all started... we've been disrupting the loyalty and rewards game since 2008 and have one of the most targetable, flexible, granular, comprehensive, good looking, scaleable, robust, user friendly and cost effective set of Point of Sale integrated solutions out there.
Mobile first, however we can provide physical rewards cards if thats your jam, whether hybrid or standalone.
Gift Cards: Make it Rain!
Your New Revenue Channel
Sell your virtual Gift Cards via your own branded Gift Card website, & / or your own Branded Mobile Rewards App.
Gift Card recipients can be guided to register on your Rewards App to access their Gift Card, gaining new members who you can incentivise into a repeating sales cycle.